UV treatment is a critical process step and with proper monitoring and maintenance, can effectively operate for many years without surprises. Here to help support your UV operations is Stream™. Our digital network and toolbox that gives you access to the right information and support when and where you need it.
A personal view into your UV system with easy-to-understand insights. The Stream App allows you to quickly view the status of your UV system, receive instant alarm notifications and access step by step instructions for resolving common UV issues. Access information from your UV system’s control center any time and anywhere to get a comprehensive view of treatment performance and system status.
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Connecting your UV system to our digital support tool. Stream Connection provides our Technical Assistance Center (TAC) with instant access to your UV system for faster and easier technical support calls, allowing us to quickly diagnose and solve UV issues. If you call us for product support, our technicians will have a view into your system as well as historical UV and alarm trends, alleviating the need for back-and-forth phone calls and emails.
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Stream App
Review important UV data including power consumption, transmittance, dose, lamp power, and lamp hours. And if you need this information for operational reviews, no problem — you can easily export and create your own graphs and spreadsheets.
See specific details about the nature of alarms so that you can determine how to take action. This can be very helpful for UV systems in remote or hard-to-access locations. You will also receive a monthly report detailing which maintenance is required for your UV system with direct links to detailed descriptions and resources for each task. You can mark these as completed, skipped, or in progress on the in-app calendar.
If you’re alerted about an issue and need help figuring out how to resolve it, get real-time access to operating & maintenance procedures and how-to videos to help uncover and fix common causes of UV alarms.
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Stream Connection
It’s the next best thing to being there. By connecting your UV system to Stream Connection, you are arming Trojan technicians with the information they need to provide you with the best advice and solutions for your UV system.
If you call us for product support, our technicians will have a view into your UV system as well as historical UV and alarm trends, alleviating the need for back-and-forth phone calls or emails. This helps take the stress out of resolving UV issues and gives you more time back in your day.
Stream Connection can allow our team of experts to provide you with periodic proactive insights to help you get the longest life and the most efficient performance out of your UV system.
We have strict protocols around software, and its security has been verified by a third party. All communication between your UV system and Stream is encrypted. Our policies include comprehensive processes with continual evaluation and improvement as standards change and new potential risks emerge. The architecture, and approach to monitoring and testing, provide security at every level, including data acquisition/transfer, storage, and access.
Learn more about our product disclosure process
Download our Security White Paper
Our experts are happy to consult with you and your IT Department to discuss our cybersecurity approach and available options to meet your organization’s security policies.
Stream is currently processing over two million data points every day for the over 150 connected wastewater treatment plants. Our platform leverages the latest technology from Microsoft Azure cloud computing to provide our customers with industry-leading compliance, security, and encryption features.
Existing TrojanUV systems can be easily upgraded to benefit from Stream. All we would need to do is schedule a time to visit your plant and install a small connection device in the System Control Center (SCC). We do not anticipate any disruption to UV system operation while the hardware is being installed. Please contact us to confirm your TrojanUV system meets the compatibility requirements.
Stream App Brochure
The Stream™ App provides a personal view into your UV system with easy to understand insights. It allows you to quickly view the status of your UV system, receive instant alarm notifications, and access step-by-step instructions for resolving common UV issues.
Stream Connection Brochure
Stream Connection is a digital support tool that provides our Technical Assistance Center with instant access to your UV system to quickly diagnose and resolve UV issues.
Stream FAQ Brochure
Stream is our digital support network and toolbox to enable UV operators to have the right information and support when and where they need it.
Have questions?
Call us at 1 (888) 220-6118 or complete the form below.
